Emerio’s Data Centre Services provide solutions in a variety of areas and in a complex, multiplatform environment. Our solutions include design, planning, installation, integration, systems management and consulting. Our services are designed to help streamline your operations, reduce complexity and simplify vendor management thereby improving availability, performance and end-user satisfaction.

Managed Monitoring Services

Server outages can occur at anytime. Proactively monitoring all the IT components in a secure environment will help engineers to respond to issues before they lead to outages.  Emerio provides a comprehensive and flexible monitoring solution to businesses by using a wide spectrum of tools and processes. We are also able to identify, consult and support customers on their monitoring needs and align our service with their business needs.

Platform Management and Virtualisation

Managing heterogeneous environments can be complicated and time-consuming. Many areas of IT architectures lack standardisation and vendors have very different ways of administering their products. This places additional burdens on system administrators and other IT staff that must manage this complexity while still ensuring that business needs are being met.  Emerio ensures total alignment with your organisational policies and procedures while achieving the primary goals of availability and performance using a combination of our highly skilled team, state-of-the-art tools and our support processes.  Our services also encompass capacity planning, performance monitoring, deployment and configuration management while aligning with organisational policies and processes.

Storage Management

Today’s business IT managers face bigger data challenges which include heterogeneous environments, inefficient allocation of resources and long provisioning time. Inexperience in managing these has adverse effects on business operations. Emerio’s value-add comes in identifying these challenges and providing a consolidated storage management solution. Our service offerings enables businesses to improve I/O performance, manageability, reporting as well as addressing the specialised needs of some applications such as databases and email systems. These offerings coupled with storage virtualisation solutions give businesses the edge for their day to day operations.

Server Security Solutions

Securing information is at the forefront of many IT managers’ minds and for good reasons. Any breach of security of information can cost an organisation significant time and money to resolve, often at the expense of their brands and reputations. Emerio adopts the Defense-in-Depth principles which range from developing security principles for the businesses' heterogeneous environment to writing customised scripts to physical security of protecting unauthorised access to Data Centre and much more.

High Availability Solutions

Our services protect your critical business functions by developing and strengthening your high availability and disaster recovery capabilities. Emerio has delivered successful business continuity engagements using a proven methodology focusing on people, process and technology. These include multi-clustered environment, load balancers and real time replication solutions.

Server Lifecycle Management

Beyond every business need of monitoring and managing the server lies the question “is your cost of investment for the server maximised?”  Are you aware that there are many servers that are underutilised today and on the other hand there are many servers still in production and create interruptions to business operations? Emerio provides answers to these questions and much more from its experience which spans a decade of managing servers.

Tape Management

This forms a critical piece of our Data Centre operations where an organisation's data depends on its backup methodology. Our services include proactive monitoring of backups and other critical backup tools. These are closely integrated with our helpdesk for alerts on a 24x7 basis for failure and re-run of backup.  Apart from defining and recommending the best practice for data backup, we also eliminate the liaising headache that the customer has with the offsite storage agency and ensure that the end-to-end SLA is adhered to.

Standard Operating procedures (SOP)

Despite an organisations effort to implement controls in data centre environment there is no guarantee that these measures and controls will prevent incidents. With over a decade of experience, we are able to identify the failure points and develop SOPs for running day-to-day operations seamlessly and efficiently. Combined with a strong audit and QA methodology Emerio brings value add to many organisations in helping them run operations efficiently. 

Data Centre Network and Facility Management

Keeping up with data centre management chores can be a real burden, especially when your enterprise spans server racks, floors and building. These simple but tedious chores are critical to ensure that your data centre are available 24x7. Emerio provides service right from data point enabling on server racks to ensuring that fire alarm and security systems are monitored pro-actively.

Disaster Recovery Planning and Drill

A simple questions that we ask our customer - “is your Disaster Recovery plan working?” We help organisations in planning for the unexpected and also implement a full scale DR recovery activity. Our expertise has been proven in numerous successful recoveries of entire IT infrastructure including network, data and applications.

Deep Level Support

We provide deep level expertise on multiplatform, storage, monitoring tools, network equipment, security, virtualisation, Database management and platform migrations.  Any specific expertise that is required by our customer can be catered for on a case-to-case basis.

Remote or Onsite or Hybrid Support Options

Dedicated or Shared or Hybrid Services Options