Relationship Growth
- US Tech MNC relationship started in 1997.
- Emerio was selected to manage AMS projects in Jan 2003
- Team size of 5
Snapshot of Engagement
- Finance Information Management is a separate repository that stores data from heterogeneous source systems. The repository is then used for management reporting and end-user reporting.
- Production support, deep technical support, production fixes, enhancements and new module development
- Global support from Singapore followed by offshore to Chennai, India
- 24x7 support
- SLA based delivery
Challenges and delivery approach
| Challenge |
|
Our delivery approach |
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| Multi-vendor Data warehousing technologies (legacy and new generation technologies) |
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Built a multi skilled team of resources by tapping into Emerio's resource pool |
|
|
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| Global user base (North America, Europe and Asia Pacific) |
|
Established a flexible operational model to address the needs of the users across various time zones |
| Semi-automatic data loading process and manual data reconciliation. High data volume. |
|
Analysed and implemented automations |
| Reduce cost of operations |
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Evaluated possible offshore locations which ensured quality of services |
Technology
| Platform |
|
Application |
|
|
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| HP 3000, JCL, Image Database, Cobol |
|
Financial application
|
|
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| SQL Server, Informatica, Java, Brio, Web tools and HP Ux |
|
Datamart for generating information |
| Oracle, Informatica, Power Centre, C++, HP Ux |
|
Connector between Data warehousing and the EIA backbone |
| HP Ux, Redbrick, MS Access |
|
HRM–Data warehouse with multiple repository |
| BP Ux, Redbrick, Brio, Web Technologies |
|
Reporting solution |
| MS Access, Visual Basic |
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Reconcile data from multiple source system |
| Visual Basic, SQL Server, ASP, Brio |
|
Data cleansing |
| HP 3000, Cobol, Suprtool, JCL, Saint, Salut, Turbostore/Hiback |
|
Financial Applications |
| Oracle 9i, PL/SQL, Informatica |
|
Datamart |
Portfolio of Services
- Data warehousing Application Management
Pricing Model
Key Success Factors
- Proven delivery methodology
- Customer Relationship
- Service delivery exceeded SLA
- Internal SOX Audit
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