Relationship Growth

• Leading Indonesian bank
• Relationship started in 2005
• In 2006 Emerio was selected to provide Infrastructure Management Services

Snapshot of Engagement 

• End-to-end database and server maintenance and support
• 24x7 Support coverage
• Number of databases: 140+
• 50+ servers supported
• Implementation of Microsoft clustering
• SLA based delivery

Key Success Factors

• Technical expertise
• Strong project management skills
• Proven workflow process
• Service delivery exceeded SLA
• Proven delivery methodology
• Excellent delivery team

Coverage

       Indonesia

Portfolio of Services

• SQL Server database administration
• Windows Administration
• IIS Administration

Technology 

• SQL Server Database Versions: SQL 2000 Standard Edition, SQL 2000 Enterprise Edition, ESSBASE SQL 2000 Standard Edition
• IIS
• Operating System: Microsoft Windows 2000 Advance Servers, Microsoft Windows 2000 Servers, Microsoft Windows 2003 Servers