Relationship Growth
- The client is a US Tech MNC
- Relationship started in 1997
- Emerio was selected to provide HP 3000 Application services from 2003
Snapshot of Engagement
- Provide Level 1, Level 2 and Level 3 support for HP legacy applications
- Provide code-fix and enhancements to legacy applications
- 3,000+ users
- 24x7 support
- Centralised team providing global support
- Single project management window for client
Technology
- OS: MPE, MPEX, HP-UX, Windows
- Database: Turbo Image, Oracle 9i, 10G
- Language and Tools: COBOL, Unix shell, Scripts, Suprtool, Query, Batchnet, Database utility
Coverage
- Asia Pacific and Japan
- North America
- Europe
Portfolio of Services
- Application Support
- Application Development
Key Success and Value Additions
- Received accreditations from client for excellent support provided over the years
- Met and exceeded business expectations on all fronts
- Highly optimised team providing global support
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